General Terms and Conditions
Cancellation conditions
- up to 45 days before the planned arrival: 40 %
- from day 44 - 35: 60 %
- from day 34 - 8: 80 %
- from 7th day and in case of no-show or earlier departure: 90 %
Deposit
For binding bookings we ask for a deposit in the amount of 30 % of the accommodation costs.
This is due after receipt of the reservation confirmation.
Covid-19 Situation
Should a journey be delayed due to border closure, In the event of a travel ban, quarantine of the establishment or location, lockdown in Austria or official closure of our establishment, a free cancellation or rebooking is possible up to the day of arrival.
We will issue a voucher for the deposit already paid or refund the amount. We recommend taking out travel insurance - Europäische Reiseversicherung has included Covid-19 in its insurance cover and offers extensive Covid-19 cover in addition to classic travel cancellation insurance (illness, repatriation etc.).
You can find information on travel insurance here.
Holiday preparation - Your wishes for the fairy
So that you can enjoy your holiday from the very first minute, we have put together the most important points for you: All you have to do is fill in the form and send it to us at least 7 days before your arrival ...